About / Writer and editor
I write for the reader who has to act on it.
I write SEO articles and product blogs for Client Instant Access, a conference calling and mass notification company in New Jersey. I track each campaign in Google Analytics and rewrite around the keywords that convert. Clicks per campaign went from 3 to 12.
Before that, I led end-user documentation for Prelude at Epic Systems. I edited and approved 63 drafts a quarter from 25 writers.
I studied at NYU Gallatin. I also write short fiction and am working on a feature screenplay.
Where I have worked
In house
2024-2026Client Instant AccessAssociate Content Writer & Operations Manager
2022-2024Epic SystemsQuality Manager, Prelude- 2018-2022Client Instant AccessAssociate Content Writer & Remote Operator
What I do
Writing, editing, tools- WritingSEO content writing, product and B2B blog content, audience-focused writing, content strategy, end-user and software documentation
- EditingCopy editing, editorial review and approval, writer feedback and revision management, draft-to-publish workflow
- MeasurementGoogle Analytics, keyword tracking, campaign performance analysis in Excel
- ToolsWordPress, Google Analytics, Salesforce, Microsoft Office, Claude
Education
Degree
New York UniversityBachelor of Arts, Gallatin School of Individualized Study, 2021